Career Information:

Job Title:

Inside Sales Representative for our Cincinnati, Soutwest Ohio location.

The office in Cincinnati is located at 9206 Port Union Rialto Rd, West Chester, Ohio 45069

Experience Required:

None, but some sales or customer service experience preferred. 

Position Type and Hours:

Full Time (Monday-Friday, 8:00 am to 5:00 pm)

Documents Required to Apply:

Resume

To apply for our Cincinnati, Ohio facility, please send a copy of your resume to Damon Gaynor at dgaynor@industrialtube.com

 

Job Description:

Role and Responsibilities: 

  • Act as the internal account coordinator for assigned accounts.
  • Grow new accounts and implement plans for growth in existing accounts.
  • Consultative selling and customer service skills.
  • Provide quotes and follow up, order entry into the order fulfillment system to initiate the sales/ distribution process.
  • Continually provide feedback on sales opportunities to branch management and Outside Sales.
  • Ensure delivery of customer orders on a timely basis, and with the highest possible level of quality and service.
  • Coordinate with appropriate departments in the resolution of customer complaints regarding damaged or incorrect material, or delivery problems.
  • Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction.
  • Continually learning I.T.S. products to better serve customers.
  • Awareness of competitor strategies and pricing.
  • Listening to customer needs.
  • Exhibit effective communication skills, drive, and self-motivation.
  • Have a strong working knowledge of Microsoft Office products.
  • Be prepared for team meetings.
  • Develop long term, sustainable relationships with customers.
  • Be proactive by cross-selling and parallel selling.
  • Represent Industrial Tube & Steel Corporation with integrity, professionalism, and honesty.
  • Strong typing skills and computer knowledge
  • Deals well with fast-paced and high energy environments

 

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